Terms of Use

Effective Date: October 20, 2024

1. Introduction

Welcome to Solvey, an operational name under Examio Edunext (OPC) Private Limited (“we,” “us,” or “our”), a company registered in India. By accessing or using our website (solvey.in) or services, you agree to comply with these Terms of Use, as well as our Privacy Policy, which is incorporated by reference.

Solvey operates as a service initiative of Examio Edunext (OPC) Private Limited. All transactions, invoices, and legal documentation will be issued in the name of Examio Edunext (OPC) Private Limited.

We are committed to protecting your data and privacy in compliance with Indian laws (Information Technology Act, 2000) and, where applicable, the General Data Protection Regulation (GDPR) for users in the European Union (EU).

If you do not agree to these terms, you must refrain from using our services.

2. Definitions

  • “Services”: Includes all services provided by Solvey, such as web development, digital marketing, graphic design, and related solutions.
  • “Client” or “User”: Refers to individuals, institutions, or organizations engaging with our services.
  • “Examio Edunext”: Refers to Examio Edunext (OPC) Private Limited, the legal entity managing Solvey.
  • “Agreement”: Refers to these Terms of Use, our Privacy Policy, and any other agreements signed by the client.

3. Operating Entity

  1. Legal Name:
    • All services, contracts, and financial transactions associated with Solvey are managed and operated by Examio Edunext (OPC) Private Limited.
  2. Branding:
    • Solvey is used as a trading name for services offered by Examio Edunext (OPC) Private Limited.
  3. Invoices and Payments:
    • All invoices and payments will be issued in the name of Examio Edunext (OPC) Private Limited, even if the services are marketed under Solvey.

4. GDPR Compliance

For users located in the European Union (EU), the following provisions apply:

a. Legal Basis for Data Processing

Your personal data will only be processed when:

  1. You have provided explicit consent.
  2. It is necessary to perform a contract with you.
  3. It is required to comply with legal obligations.
  4. It is in our legitimate interest to improve our services (e.g., analytics).

b. Your GDPR Rights

As an EU user, you have the following rights:

  • Right to Access: Request a copy of your personal data.
  • Right to Rectification: Correct inaccurate or incomplete information.
  • Right to Erasure: Request deletion of your personal data.
  • Right to Restrict Processing: Limit how your data is processed.
  • Right to Data Portability: Receive your data in a structured, machine-readable format.
  • Right to Object: Object to data processing based on legitimate interests or for marketing.
  • Right to Withdraw Consent: Withdraw your consent at any time without affecting prior processing.

To exercise these rights, please contact us at support@examio.in.

c. Data Transfers

By using our services, EU users consent to the transfer and processing of their data in India, where data protection laws may differ. We ensure appropriate safeguards for such transfers.

5. Privacy and Data Protection

We respect your privacy and handle personal data in accordance with our Privacy Policy. By using our services, you agree to the terms of data collection, processing, and usage as outlined in the Privacy Policy.

6. Services Provided

Solvey provides the following services, managed by Examio Edunext:

  1. Web Development: Custom websites, CMS platforms, and landing pages tailored for educational institutions.
  2. Digital Marketing: SEO, social media management, and paid advertising campaigns.
  3. Graphic Design: Branding materials, event designs, and promotional content.

7. Client Obligations

  1. Accurate Information: Clients must provide accurate project details and timely feedback.
  2. Lawful Use: Clients must use services in compliance with applicable laws, including Indian and international data protection regulations.
  3. Payment Terms: Payments must be made as per the agreed timelines.

8. Payment Terms

  1. Invoices: Invoices will be issued by Examio Edunext (OPC) Private Limited.
  2. Taxes: GST and other applicable taxes will be added.
  3. Refunds and Cancellations: Governed by our Refund Policy and Cancellation Policy.

9. Intellectual Property

  1. Ownership: Ownership of deliverables transfers to the client upon full payment. Examio Edunext retains the right to showcase completed projects in its portfolio unless otherwise agreed in writing.
  2. Third-Party Licenses: Any third-party tools or assets used are subject to their respective licenses.

10. Limitation of Liability

  1. No Guarantees: Solvey does not guarantee specific results (e.g., website traffic or ad conversions).
  2. Maximum Liability: Our liability is limited to the total fees paid by the client for the specific service in question.

11. Termination

  1. By the Client: Clients may terminate services with written notice as per the agreement. Refund eligibility is governed by our Refund Policy.
  2. By Solvey: We reserve the right to terminate services for non-compliance, misuse, or non-payment.

12. Governing Law and Disputes

  1. Jurisdiction: These terms are governed by the laws of India.
  2. Dispute Resolution: Disputes will be resolved through arbitration under the Arbitration and Conciliation Act, 1996.
  3. Exclusive Jurisdiction: Courts in Ballia, Uttar Pradesh, shall have exclusive jurisdiction.

13. Updates to Terms

We reserve the right to update these Terms of Use at any time. Updates will be communicated via email or our website.

14. Contact Us

For any questions regarding these Terms of Use, please contact us at:

  • Email: support@solvey.in
  • Phone: +91-90261-33033
  • Operational Address:
    B4 – 1202, Tata La Vida, Sector – 113, Gurugram, Haryana, India – 122017
  • Legal Address:
    Khata-550, Khasra-647/1,670,684, Akhar, Ballia, Uttar Pradesh, India – 277401

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