1. Introduction

At Solvey, managed and operated by Examio Edunext (OPC) Private Limited, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website (solvey.in) or use our services.

By accessing our website or services, you agree to this Privacy Policy. If you do not agree, please refrain from using our services.

This policy complies with Indian laws (Information Technology Act, 2000) and, where applicable, the General Data Protection Regulation (GDPR) for users in the European Union (EU).

2. Information We Collect

We may collect the following types of data:

a. Personal Information

• Name, email address, phone number, institution name, and other details you provide when filling out forms or contacting us.

b. Usage Data

• IP address, browser type, device information, pages visited, and time spent on our website to enhance user experience.

c. Payment Information

• Billing details, transaction history, and payment method (processed securely via third-party payment gateways).

d. Cookies and Tracking Technologies

• Cookies, pixels, and similar technologies to track user preferences and behavior.

3. How We Use Your Information

We use your data for the following purposes:

1. Service Delivery:
   • To provide and manage our services, including web development, digital marketing, and graphic design.
2. Personalization:
   • To tailor content, recommendations, and services to your preferences.
3. Marketing and Communication:
   • To send promotional emails, newsletters, or updates (only with your explicit consent).
4. Legal Compliance:
   • To comply with applicable laws, regulations, or legal requests.

4. Legal Basis for Data Processing (GDPR)

For users in the European Union (EU), we process your personal data based on the following legal grounds:

1. Consent:
   • When you provide explicit consent for data collection and usage.
2. Contract Performance:
   • When data processing is necessary to fulfill a contract (e.g., delivering services).
3. Legitimate Interests:
   • To improve our services and ensure website functionality.
4. Legal Obligations:
   • When required by law or regulation.

5. Your Rights (Under GDPR)

As an EU user, you have the following rights regarding your personal data:

• Right to Access: Request a copy of the personal data we hold about you.
• Right to Rectification: Correct any inaccurate or incomplete data.
• Right to Erasure (“Right to be Forgotten”): Request deletion of your data.
• Right to Restrict Processing: Limit how your data is processed.
• Right to Data Portability: Receive your data in a structured, machine-readable format.
• Right to Object: Object to processing based on legitimate interests or marketing.
• Right to Withdraw Consent: Withdraw your consent at any time without affecting prior processing.

To exercise these rights, contact us at support@examio.in.

6. Data Retention

• Personal data will be retained only as long as necessary to fulfill the purposes outlined in this policy or as required by law.
• Financial transaction data may be retained longer for tax and legal compliance.

7. Data Sharing and Disclosure

We may share your data in the following scenarios:

a. Service Providers

• We work with trusted third-party providers like Google, Hostinger, and Cloudflare to deliver our services. These providers process your data on our behalf in compliance with applicable laws.

b. Legal Obligations

• Data may be disclosed to comply with legal obligations, court orders, or regulatory requests.

c. Business Transfers

• In case of a merger, acquisition, or sale, your data may be transferred as part of the business assets.

8. Cookies and Tracking Technologies

Our website uses cookies for:

• Analyzing traffic and user behavior.
• Enhancing user experience by remembering preferences.
• Marketing purposes (e.g., retargeting ads).

Managing Cookies:
You can disable cookies through your browser settings. However, this may affect certain functionalities of our website. For more details, refer to our Cookie Policy.

9. Data Security

We implement industry-standard security measures to protect your data, including encryption, firewalls, and secure servers. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

10. International Data Transfers

For EU users, your data may be transferred to and processed in India, where data protection laws may differ. We ensure appropriate safeguards, such as contractual agreements, for such transfers.

11. Children’s Privacy

Our services are not directed at children under 13 years of age. If we become aware that we have collected personal data from children, we will delete it promptly.

12. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on this page with the “Effective Date.”

13. Contact Us

If you have any questions about this Privacy Policy or your data, please contact us:

• Email: support@solvey.in
• Phone: +91-90261-33033
• Operational Address:
  B4 – 1202, Tata La Vida, Sector – 113, Gurugram, Haryana, India – 122017
• Legal Address:
  Khata-550, Khasra-647/1,670,684, Akhar, Ballia, Uttar Pradesh, India – 277401